Refund Policy

Subscription Cancellations & Refunds

We at Furever strive to provide the best possible service for our customers. If you're not entirely satisfied with your subscription, we're here to help.

Eligibility for Refunds

• You may request a full refund within 14 days of your initial subscription purchase
• For annual subscriptions, we offer prorated refunds within the first 14 days
• No partial refunds will be issued for unused time after the 14-day period

How to Cancel Your Subscription

You can cancel your annual subscription at any time by:

• Logging into your account and visiting the subscription settings
• Contacting our support team at support@furever.com
• Using the cancellation link in your subscription confirmation email

Refund Process

Once approved, refunds will be processed to the original payment method used for the subscription. Please allow 5-10 business days for the refund to appear on your statement. All refunds are processed through Stripe, our secure payment processor.

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact us:

• Email: support@furever.com
• Hours: Monday - Friday, 9:00 AM - 5:00 PM EST